shipping & return! please read carefully!
Please allow 7-10 business days (not including weekend) for bundles and closures to arrive. Any texture besides body wave and straight will need 3-4 BD for closures to be customized. Allow 9-12 business days for wigs to be customized and shipped. SHIPPING CAN VARY DEPENDING ON DELIVERY CARRIER BEING DELAYED! We are not responsible if package is held up due to del with postal service or weather. We are NOT responsible for lost packages. Reach out to the US POSTAL!
IF ORDER IS $375 OR MORE, BEFORE ORDER IS PROCESSED, I WILL NEED A COPY OF ID & LAST 4 DIGITS OF CARD NUMBER WITH NAME TO MATCH SENT TO EMAIL WITH ORDER NUMBER INCLUDED!
IF ANY PAYMENTS ARE RETURNED AS A CHARGEBACK OR FALL UNDER CATERGORY, IT WILL BE A $150 ADDITIONAL CHARGEBACK FEE ADDED TO FEE OF TOTAL PURCHASE! ALL PRE ORDERS ARE FINAL.
return policy
NO REFUND! ALL sales are FINAL!! We will always work with you to get best resolution if there may be an issue. If you have an issue with your product/order please reach out immediately! Allow 48-72 hours for a response. Reach out at ceohaircollection19@gmail.com at anytime.